What is a property condition report?
| This is a report that is compiled at the commencement of a tenancy prior to your tenant moving into the property. This report outlines the condition of the property at the commencement of the tenancy and is used when the tenant vacates to ensure that the property is left in the same condition. This is the last inspection carried out as soon as possible after the end of a tenancy, when the tenants have returned their keys. The Property Condition Report is used at this inspection and each item is checked off to make certain that the property is in the same condition as when the tenant took possession taking into consideration 'fair wear and tear'. It is at this inspection that any items that need to be rectified by the tenant are identified. |
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What is a Routine Inspection?
| Routine inspections are conducted after a tenant takes possession of the property and are conducted every three to four months. These inspections are essential to ensure that your property is being maintained to an acceptable standard and to identify any maintenance that may be required. A copy of the routine inspection report is forwarded to you after each inspection and should it be necessary, a member of the H P Property Management Specialists Team will contact you to discuss items noted on the report. |
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What happens when a tenant stops paying rent?
| When a tenant falls behind in their rental payments by 7 days they are issued with a first warning letter advising them that they are behind and requesting that they rectify the problem immediately. If this is not done within four business days, they are issued with a second warning letter advising them that they will be issued with a termination notice if the situation isn't rectified immediately. |
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How do tenants pay their rent?
| Tenants are issued with a plastic card at the commencement of their tenancy, giving them several options on how to pay their rent such as BPay and Direct Debits, leaving no excuse for late payments. |
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When does the rent money get paid into my account?
| At the end of every month all monies held, unless instructed otherwise, is paid to you by way of direct debit to your nominated bank account. A statement is issued at the same time outlining the debits and credits for that month. |
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